![]() This issue is commonly seen after a file server has undergone a hardware upgrade in which the physical hard drives have been replaced problems could also occur if the drive used is part of a RAID configuration. If the key store has to be re-located for any reason, the administrator should re-create the key store in the new location using the original license keys. In the key store, as a security measure the hard drive serial number is recorded when the file is created the file then cannot be moved from the original location in which it was created. If the problem continues, contact Sparx Support.Įrror reading Key Store file: (Key File has been moved) Review the effective permissions calculated at the location of the key file for the user account reporting the problem - you should closely examine the permissions for both the Network Share and the File System it is possible that these permissions have been overwritten at some point. ![]() Please verify that all required users have sufficient permissions to the file and try again. ![]() ![]() Error reading Key Store file: (Access is denied)Īll users who are to use the shared key facility require Read, Write and Modify access to the sskeys.dat file containing the shared keys. ![]()
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